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Frequently Asked Questions

Welcome to our FAQ page 💅
Here you’ll find answers to the most common questions about our nail wraps, shipping, orders, and more.

If you still need help, feel free to contact us anytime at:

support@quinnas.com


Orders & Shipping

Where do you ship?

We currently ship to most countries worldwide, including the United States, Canada, the United Kingdom, Europe, and Australia.


How long does shipping take?

Shipping times may vary depending on your location.

Estimated delivery times:

  • United States: 7–15 business days

  • Canada & Europe: 7–18 business days

  • Australia & Other Regions: 7–20 business days


How can I track my order?

Once your order has shipped, you will receive a tracking number via email.


Can I cancel or change my order?

Orders can only be changed or canceled within a limited time after purchase.
Please contact us as soon as possible if you need assistance.


Semi-Cured Gel Nail Wraps

What are semi-cured gel nail wraps?

Semi-cured gel nail wraps are real gel nail strips that remain soft and flexible before curing, then harden under a UV/LED lamp for a salon-quality finish.


Do they really harden after curing?

Yes.
Our semi-cured gel wraps contain real gel ingredients that become hard, glossy, and durable after curing under a UV/LED lamp.


Do I need a UV lamp?

Yes.
A UV/LED lamp is required to fully cure semi-cured gel nail wraps.(order 2 or more semi-cured gel nail strips will get free uv lamp,we will add free uv lamp to your pakeage)


How long do they last?

With proper application, semi-cured gel nail wraps can last up to 14 days or longer.


Will they damage my natural nails?

No.
When removed properly, our nail wraps are gentle on natural nails and less damaging than traditional salon gel manicures.


How do I remove them?

Gently lift the edge with a wooden stick and use nail remover oil or warm water to loosen the adhesive before removal.


3D Gel Nail Stickers

Do 3D nail stickers require a lamp?

No.
Our 3D gel nail stickers are designed for easy peel-and-stick application with no curing required.


How long do they last?

Most 3D nail stickers last several days depending on application and daily activities.


Are they beginner-friendly?

Absolutely.
Our nail stickers are designed for quick and easy application, even for beginners.


Product Information

Are your nail products reusable?

For hygiene and best performance, our nail wraps and stickers are designed for one-time use.


Are your products waterproof?

Yes.
Once properly applied (and cured for semi-cured wraps), they are suitable for everyday activities like hand washing and showering.


How many uses are included in one set?

Most sets include enough wraps or stickers for 1–2 full manicures depending on nail size.


Returns & Refunds

Do you accept returns?

Due to hygiene reasons, opened or used nail products cannot be returned.

If your order arrives damaged or incorrect, please contact us and we’ll be happy to help.


What if my package is lost or delayed?

If your order has not arrived within the estimated delivery time, please contact our support team for assistance.


Contact Us

Still have questions?

We’re always happy to help ✨

Customer Support

support@quinnas.com

Response Time

24–48 business hours

Thank you for choosing Quinnas 💖

 

 

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